If you are moving, please notify us at least three business days before by completing and submitting this form, calling 202-833-7500, or by visiting one of our Customer Care Centers. The three-business days notice is important, because you are responsible for - and will be billed for - all service at your present address until you notify us. If no party is moving in, the service may be disconnected.
When closing your account, you have several options. We can estimate your final meter reading; you can request for us to obtain a final reading; you may call in your own final reading to our Read-A-Meter line, 202-872-3377, giving us your name, address and account number; or you may return the meter reading to us by e-mail ( see How To Read Your Meter).
If you are planning a move within our service territory, you can close your old account and set up your new account at the same time by completing and submitting this form or by calling us at 202-833-7500. Remember to give us three-business days notice, and that you are responsible for - and will be billed for - all service at your old address until you notify us.
For the most up to date instructions, please access the PEPCO Website: https://www.pepco.com/MyAccount/MyService/Pages/StartStopMove.aspx
Last updated on January 23, 2020
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